Once the PulpEye installation is approved the customer has a one year guarantee period during which the service is free of charge. Thereafter service agreements are signed aiming at long-life reliable performance of the analyser modules.
We have worldwide service of our PulpEye modules and equipment to guarantee a very high availability and function. Our service technicians have a solid background of technical service and maintenance in industrial environments. PulpEye produces its own products and our service technicians can therefore quickly bring back customer ideas and experiences to PulpEye. This brings faster results and also better opportunities for PulpEye users to influence development and improvements.
PulpEye offers a complete service program for our PulpEye analyzers